Last Edited: July 7, 2021
Welcome to ProStar Energy (“ProStar Energy
,” or “it
”), a web-based software toolset operated by Pro Star Energy Solutions, L.P. (“Provider
” or “Services
2. Information Collection.
You generally are not required to provide information about yourself when you visit the Services. However, it may ask you for some or all of the following types of information when you register with the Services, sign up for contests or sweepstakes, participate in surveys, accessvarious content or features, submit comments or content, use a send-to-a-friend feature, or directly contact Provider with questions or feedback:
- Contact information, such as name, e-mail address, postal address, and telephone number;
- Unique identifiers, such as a user name or password;
- Demographic information, such as gender; device type, operating system version and mobile carrier
- Financial information, such as credit card or other payment information;
- Geolocation information;
- Device Information, such as activity on the device, which applications are running, browsing history, and bookmarks. It also collects device carrier, operating system type and version; This is to help Provider ensure you have the best browsing experience possible.
- Communications preferences;
- Search queries;
- Comments and other information posted in the Site’s interactive online forums;
- Process employment applications and inquiries
- Correspondence and other information that you send to Provider; and
- Additional information as otherwise described to you at the point of collection or pursuant to your consent.
Sitemay also collect certain information automatically when you visit the Services, including:
- Your Internet Protocoladdress, which is the number automatically assigned to your computer whenever you access the Internet and that can sometimes be used to derive your general geographic area;
- Other unique identifiers, including mobile device identification numbers;
- Your browser type and operating system;
- Sites you visited before and after visiting the Services;
- Pages you view and links you click on within the Services;
- Information collected through cookies, web beacons, Local Shared Objects, and other technologies;
- Information about your interactions with e-mail messages, such as the links clicked on and whether the messages web received, opened, or forwarded; and
- Standard Server Log Information
3. Use of Information.
Site may use information that it collects through the Services for a variety of purposes, including to:
- Provide you with the products, promotions, services, newsletters, and information you request and respond to correspondence that it receive from you;
- Contact you via email and otherwise about your account, products, services, contests, and events that itthinks might be of interest to you;
- Send you promotional material or special offers on Provider’s behalf or on behalf of Provider’s marketing partners and/or their respective affiliates and subsidiaries and other third parties;
- Maintain or administer the Services, perform business analyses, or for other internal purposes to improve the quality of Provider’s business, the Services, and other products and services itoffers;
- Publish stories, comments, photos,and other information posted in the Site’s interactive online features;
- Process employment applications and inquiries;
- Customize and personalize your use of the Services; and
- As otherwise described to you at the point of collection or pursuant to your consent.
4. Sharing of Information.
Site is committed to maintaining your trust, and it wants you to understand when and with whom it may share the information it collects. At times, as described below, it may share your personal information with others for various purposes:
- Service Providers:Site may share your information with service providers that perform certain functions or services on Provider’s behalf (such as to host the Services, fulfill orders, provide products and services, manage databases; perform analyses, process credit card payments, provide customer service, or send communications for Provider). These companies are authorized to use your personal information only as necessary to provide these services to Provider.
- Subsidiaries and Affiliates: Site may share your information with Provider’s subsidiaries and affiliates for business purposesdescribed herein.
- Select Business Partners: With your prior permission, Provider may share your information with select business partners so that they can provide you with special offers, promotional materials, and other materials that may be of interest to you. For example, you may be presented with an opportunity to have certain information shared with Provider’s third party business partners when you enter a contest or sweepstakes or elect to receive marketing offers or other information. If you do not elect to have your information shared, it will not be shared with such third parties. Site takes measures to help ensure that Provider’s partners protect the confidentiality, integrity, and security of any information it shares with them. However, Site is not responsible for the privacy practices of Provider’s business partners, which may use your information for their own purposes.
- Surveys: Site may provide you the opportunity to participate in contests or surveys. If you participate, it will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). It may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using Provider’s users’ personally identifiable information for any other purpose. Site will not share the personally identifiable information you provide through a contest or survey with other third parties unless it gives you prior notice and choice.
- Third-Party Ad Serving and Audience and Traffic Measurement Services: Site may use third-parties to serve advertisements on the Services. These third parties may set their own cookies or similar web technologies to collect information about users’ online activities over time and across different websites. You may manage your preferencesby using the following link: http://preferences-mgr.truste.com/.
- Business Transfer: If Site sells all or part of its business, or makes a sale or transfer of assets, or is otherwise involved in a merger or business transfer, or in the unlikely event of bankruptcy, a business reorganization, or similar event, Site may transfer your information as part of such transaction.
- Interactive Features: Site may share information with third parties when you post information to a user profile or account, or a public area of the Services, such as a chat room, forum, blog, or other community tool. If you post to these interactive features, it will be publicly available and you may receive unsolicited messages from other parties. Site cannot ensure that parties who have access to such information will respect your privacy. Please exercise caution when using these features.
- Other Parties with Your Express Consent: Site may share information with third parties when you consent to such sharing. For example, if you win a contest or sweepstakes, Site may ask your permission to publicly post certain information on the Services identifying you as the winner.
- Aggregate Information: Site may share aggregate information, such as demographics and usage statistics, with advertisers, sponsors or other organizations.
- Geo-Location Data and Services Providers: Site may share your geo-location data with service providers that perform certain functions or services on Provider’s behalf (such as to host the Services, fulfill orders, provide products and services, manage databases, perform analyses, process credit card payments, provide customer service, or send communications for Provider). These companies are authorized to use your geo-location data only as necessary to provide these services to Provider.
- Geo-Location Data and Third Parties: Site may share your geo-location data with third parties for the purpose of them serving you ads for places in your area.
5. Tracking Technologies & Cookies.
As is true of most websites, Site gathers information automatically and store it in log files. This information may include Internet Protocol address, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and or clickstream data. Site may combine this automatically collected log information with other information it collects about you. It does this to improve services it offers to you, and to improve marketing, analytics and Site functionality.
Site uses Local Storage Objects (“LSO
”) such as HTML5 of Flash to store content information and preferences. Third parties with whom Site partners to provide certain features or to display advertising based upon your web browsing activity use LSOs such as HTML 5 or Flash to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs, please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
6. Behavioral/ Re-Targeting.
) and mobile application-based “AppChoices” download page (https://youradchoices.com/appchoices
)or Network Advertising Initiative (NAI)’s self-regulatory opt-out page (http://optout.networkadvertising.org/
) or if located in the European Union visit European Interactive Digital Advertising Alliance (EDAA)’s consumer opt-out page (http://youronlinechoices.eu
). Please note that this does not opt you out of being served advertising. You will continue to receive generic ads.
7. Social Media Platforms (“SMP”).
8. Links to Other Websites.
9. Mobile Applications
Provider may send you push notifications from time to time in order to update you about any events or promotions that Provider may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level.
Providermay collect your location based information for the purpose of locating a place that you may be searching for in your area. Provider will only share this information with Provider’s mapping provider for the sole purpose of providing you this service. Provider may share your geolocation data with third parties for the purpose of them serving you ads for places (such as restaurants) in your area. If you do not wish to allow Provider to share your information in this manner please opt-out by contacting Provider at firstname.lastname@example.org
.You may opt-out of location based services at any time by editing the setting at the device level or by emailing Provider at email@example.com
Provider may work in conjunction with third party partners who may use technologies such as geofencing and beacons and contact fans via an in-app feature in order to specify geofencing purpose. Any personal information collected may be used for located based messaging. To opt-out of geofencing, you may disable the app’s location permissions on your device.
Site uses mobile analytics software to allow it to better understand the functionality of its Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and the source from which the application was downloaded. Site does not link the information it stores within the analytics software to any personally identifiable information you submit within the mobile app.
Site has adopted generally accepted standards to help protect against loss, misuse, and unauthorized access to the information you provide to Provider. When you enter sensitive information (such as a credit card number) and geo-location,it encrypts the transmission of that information using secure socket layer technology.
Please note that no data transmission or storage can be guaranteed to be 100% secure. As a result, while Site strives to protect your information and privacy, it cannot guarantee or warrant the security of any information you disclose or transmit to the Services. Therefore, Sitecannot be responsible for the theft, destruction, or inadvertent disclosure of your information.
11. Children’s Privacy
The Services do not knowingly collect, use, or disclose personal information from children under the age of 13. If Provider is made aware Provider has collected personal information from a child under 13 years old in a manner that is inconsistent with the Children’s Online Privacy Protection Act of 1998 (15 U.S.C. 6501 et seq.) (“COPPA
”), Provider will delete this information as soon as possible.
12. Your California Privacy Rights; California Consumer Privacy Act.
This California Consumer Privacy Act Notice (“Notice
”) provides additional information to California residents whose personal information is processed by Provider pursuant to the California Consumer Privacy Act (“CCPA
”). If you are not a California resident, this Notice does not apply to you.
12A. Categories of Personal Information Collected and Disclosed
During the preceding 12 months, Provider has collected the following categories of personal information that are processed pursuant to the CCPA: (1) identifiers, such as your contact information; (2) geolocation data.
As set forth in the Policy, Provider discloses personal information to third parties for business purposes, including without limitation, for purposes of advertising, marketing, and other services performed on Provider’s behalf, to protect against fraud and malicious activity, and for other business purposes described in the Policy. During the preceding 12 months, Provider has disclosed each of the above-listed categories of personal information for such business purposes. In addition, your information may be accessible to third parties with whom you interact or direct Provider to share your information through Provider services.
12B. CCPA Rights
The CCPA allows California residents to request that a business that collects consumers’ personal information give consumers access, upon a verifiable consumer request, in a portable and (if technically feasible) readily usable form, to the specific pieces and categories of personal information that the business has collected about the consumer, the categories of sources for that information, the business or commercial purposes for collecting the information, and the categories of third parties with which the information was shared. California residents also have the right to submit a request for deletion of personal information under certain circumstances, although there may be legal or other reasons that Provider must retain your information consistent with California law. Provider will not discriminate against you for exercising your rights and choices, although some of the functionality and features available to you may change or no longer be available to you. Any differences in the services are related to the value provided.
Please submit your request by visiting the form here
or by calling toll-free (877) 478-4833. Once Provider receives your request, Provider may verify it by requesting information sufficient to confirm your identity. If you would like to use an authorized agent registered with the California Secretary of State to exercise your rights, Provider may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. Provider reserves the right to deny requests in certain circumstances, such as where Provider has a reasonable belief that the request is fraudulent.
14. International Users.
Please note that the Services are directed towards users who reside in the United States. By using the Services, you consent to the collection, storage, processing, and transfer of your information in and to the United States, or other countries and territories, pursuant to the laws of the United States. While some of these countries may not offer the same level of privacy protection as your own, Site commits to uphold the privacy protections as explained in this Policy.
15. Contact Us.
or write to Site at the following address:
Pro Star Energy Solutions, LP
With Copy To: Legal Department
One Cowboys Way, Suite 262
Frisco, Texas 75034